Factory-direct delivery
Surron. Direct to your door.
Shipping is included in the bike price for the planned factory-to-door route. Destination eligibility, VAT, import duties, importer responsibility and the final tax-inclusive total still need confirmation.
Factory-direct delivery
Approx. 60 daysFactory → your door · estimate
Choose your Surron
Model, destination and order terms agreed.
Factory dispatch
Your bike is prepared for shipment at the factory.
The journey
International freight, customs and local delivery.
Your door
The bike arrives at your delivery address.
Current factory-to-door estimate. Exact dispatch timing, destination and delivery terms are confirmed before ordering. How factory-direct works ↗
From the factory to you.
Order through SURRON BIKEHUB and the factory ships your bike straight to your delivery address. The direct-to-customer route is the selected delivery model.
The approximately 60-day estimate covers the planned factory-to-door journey. Exact dispatch, transport, customs and local delivery arrangements need confirmation for the order.
Plan your ride.
Approximately 60 days is the current estimate, not a guaranteed arrival date. The point from which that estimate starts, dispatch timing, customs clearance and local delivery still need confirmation.
- Estimated journey
- Approx. 60 days — estimate only
- Dispatch lead time
- [Factory dispatch lead time]
- Eligible destinations
- [Confirmed countries / regions]
See the whole cost.
The bike prices shown in the catalogue are in GBP with shipping included. VAT, import duties, importer responsibility and the final tax-inclusive total remain unconfirmed. Eligible destinations still need confirmation.
- Shipping
- Included in the displayed bike prices
- VAT and import duties
- [Included / payable by customer / destination rules]
- Import responsibility
- [Named responsible party]
Dispatch, tracking and arrival.
This is the proposed customer journey. Tracking provider, notification timing and delivery arrangements are not connected in this preview.
- Confirm the exact bike, destination and delivery terms.
- Receive an order confirmation after an actual completed checkout.
- Receive dispatch and tracking information through the agreed support channel.
- Check the bike on arrival and report any damage using the published instructions.
If something changes.
- Tracking channel
- [Tracking / customer-support channel]
- Delay or cancellation process
- [Confirmed process and remedies]
- Damage reporting
- [Reporting window and required evidence]