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Store policies

Terms of sale.

The purchase terms for SURRON BIKEHUB will be available here before checkout opens.

Policy draft · this is a structured preview, not completed binding terms of sale.

1. The seller.

Legal entity
[UK legal company name]
Registration number
[Company registration number]
Registered address
[Registered business address]
Contact
[Customer support email]

2. Products and pricing.

The catalogue contains owner-supplied 2026 non-road model names and GBP bike prices with shipping included. Exact specifications, colours, accessories, destination eligibility, VAT, import duties, importer responsibility and the final tax-inclusive total need confirmation before sale.

Taxes and duties
[Confirmed tax and import treatment]
Stock / pre-order rules
[Confirmed availability and acceptance process]

3. Placing an order.

The current preview takes no payments, reservations or orders.

Contract acceptance
[When an order becomes accepted]
Payment and cancellation
[Confirmed timing, methods and cancellation terms]

4. Delivery and ownership.

Delivery obligations
[Confirmed delivery terms and delay remedies]
Import responsibility
[Named responsible party]
Ownership and risk
[Confirmed transfer terms]

5. Returns, warranty and disputes.

The returns and warranty pages must state the actual agreed terms.

Complaint route
[Confirmed support and escalation process]
Applicable law and rights
[Client-approved terms for the actual markets served]