Store policies
Terms of sale.
The purchase terms for SURRON BIKEHUB will be available here before checkout opens.
Policy draft · this is a structured preview, not completed binding terms of sale.
1. The seller.
- Legal entity
- [UK legal company name]
- Registration number
- [Company registration number]
- Registered address
- [Registered business address]
- Contact
- [Customer support email]
2. Products and pricing.
The catalogue contains owner-supplied 2026 non-road model names and GBP bike prices with shipping included. Exact specifications, colours, accessories, destination eligibility, VAT, import duties, importer responsibility and the final tax-inclusive total need confirmation before sale.
- Taxes and duties
- [Confirmed tax and import treatment]
- Stock / pre-order rules
- [Confirmed availability and acceptance process]
3. Placing an order.
The current preview takes no payments, reservations or orders.
- Contract acceptance
- [When an order becomes accepted]
- Payment and cancellation
- [Confirmed timing, methods and cancellation terms]
4. Delivery and ownership.
- Delivery obligations
- [Confirmed delivery terms and delay remedies]
- Import responsibility
- [Named responsible party]
- Ownership and risk
- [Confirmed transfer terms]
5. Returns, warranty and disputes.
The returns and warranty pages must state the actual agreed terms.
- Complaint route
- [Confirmed support and escalation process]
- Applicable law and rights
- [Client-approved terms for the actual markets served]